Commuters on a Canadian Metro train witnessed a heart-moving conclusion to a tense moment. They watched as a 70-year old woman gently reached out and offered her hand to a young man whose loud voice and disturbing words were scaring other passengers. The lady’s kindness calmed the man who sank to the floor of the train with tears in his eyes. He said, “Thanks, Grandma,” stood up, and walked away. The woman later admitted to being afraid. But she said, “I’m a mother and he needed someone to touch.” While better judgment might have given her reason to keep her…