A friend told me about the time he was watching football on TV as his young daughter played nearby. Angered by his team’s bad play, he grabbed the closest thing and threw it down. His little girl’s favorite toy was shattered, along with her heart. My friend immediately embraced his daughter and apologized. He replaced the toy and thought all was well. But he didn’t know how much his fury had frightened his 4-year-old, and she didn’t know the depth of her pain. In time, however, forgiveness came.