When Jen, a theme park employee, saw Ralph collapse in tears on the ground, she rushed to help. Ralph, a young boy with autism, was sobbing because the ride he’d waited all day to enjoy had broken down. Instead of hurrying him to his feet or simply urging him to feel better, Jen got down onto the ground with Ralph, validating his feelings and allowing him the time to cry.

Jen’s actions are a beautiful example of how we can come alongside those who are grieving or suffering. The Bible tells of Job’s crippling grief after the loss of his home, his…