In 2017, when a hurricane levelled the island of Puerto Rico, millions were without electricity, clean water, medicine, and food. And since most of the country’s mobile phone signal had gone down, the majority of people had no way to communicate. However, a pharmacy owner discovered that her satellite, intended for transmitting prescriptions, was still receiving a signal. For days, the woman’s neighbors lined up to call their friends and loved ones to let them know they were okay. This working phone tucked behind a pharmacy counter provided a lifeline. The phone didn’t mean they avoided hardship, but it did…